Welcome to the Student Advisory Service

What we do & how to get in touch

Please include your matriculation number, your degree program and your exam regulations in your e-mails. Your email may be in English or German, but has to be sent from your university account. If you contact us more than once about something, use the reply feature of your e-mail program so that we can find all the information in one e-mail. Please note that processing your request can take at least a week. Please make sure to contact the appropriate e-mail addresses and not personal contact details of our staff members. These emails will not be answered. 

1. General questions about your English studies [Allgemeine Fragen zum Englischstudium]: beres@uni-muenster.de 

Before you write an e-mail: Read the syllabus, check the website and Learnweb, read your module descriptions, contact the Fachschaft – put in the legwork before sending off your questions. Chances are, you will find an answer on Learnweb or on the website.

2. Course Allocation [Seminarplatzverteilung]: course.allocation@uni-muenster.de

Please check registration deadlines and infos on the website before reaching out. Be aware that instructors will not answer any emails regarding course allocation.

3. Obligatory Stay Abroad [Verpflichtender Auslandsaufenthalt im Lehramtsstudium]: stay.abroad@uni-muenster.de

Before you write an email, please check the term-independent Learnweb folders (Stay Abroad) for information and recognition of your stay abroad, including pre-university stays abroad: 
Stay Abroad BA HRSGe, BK, Zwei-Fach
Stay Abroad BA G (Studienbeginn ab WiSe 24/25)

4. Work Experience Abroad [Auslandspraktika]: stay.abroad@uni-muenster.de

Issuing of learning agreements and signing of funding applications for work experience abroad. Please also check the Learnweb folders above before sending an email.

5. Study Abroad at Partner Universitites or as Freemover [Auslandsstudium]: mobiles@uni-muenster.de

Issuing of learning agreements for university stays abroad and recognition of credit points achieved abroad.

6. Recognitions [Anerkennungen]: anerkes@uni-muenster.de

Transfer of credits achieved at another university / in another study programme at the English Department.  [Anerkennungen von Leistungen anderer Universitäten oder Studiengänge oder bei PO-Wechsel.]

7. BAföG [German student financial aid]: bafoeges@uni-muenster.de

Prüfung und Unterschrift des Formulars zur Weiterförderung (Formblatt 5) / Auslandsbafög (Formblatt 6)
Bitte denken Sie als Bafög-Empfänger*in daran, dass Sie unbedingt nach Studienverlaufsplan studieren müssen!

8.  Angleichungsstudien nach LZV [M.Ed. only]: beres@uni-muenster.de

Please wait for contact by the LZV office before you get in touch with us.
More information: LZV-Fahrplan Englisches Seminar.

9.  Cases of Hardship [Härtefälle] and Maternity Briefings [Mutterschutzunterweisung]: anna.rapp@uni-muenster.de

• Maternity briefing for students [Mutterschutzunterweisung für Studentinnen].
• Support with course selection and study organization for cases of harship
  [i.e. chronic illness, handicap, care obligations].
• Study@home [Kompensationsleistungen für den obligatorischen Auslandsaufenthalt in anerkannten Härtefällen].

Other contacts and resources 

1. Course Selection and Schedule

→ Check your study regulations [Prüfungsordnung]
→ Check the module grids provided for your study programme [Studienverlaufspläne]  
→ Consult student represenatives [Fachschaft] 

2. Technical Issues with SLCM or LSF and QISPOS

→ Check the relevant FAQs on our website. 
→ Check with your student representatives [Fachschaft].
→ Identiy the which aspect of your studies is concerned (i.e. course registration, exam registration, etc.) and get in touch with the relevant contact for this. There is no specific tech support for students. 

3. (Psychological) Counselling 

→ Student Advice and Counselling Centre [Zentrale Studienberatung] for individual decision-making support on changing degree programs, psychological counselling, exam anxiety, etc. 
→ Nightline [Zuhörtelefon Nightline]: German-language emotional support hotline offered by students for students.

4. Financial Support

→ AStA Sozialberatung [Financial Support Services] for information on how to cope with financing your studies in general or on how to deal with  financial emergencies.
→ Zentrale Studienberatung [Student Advice and Counselling Centre] for an overview of services relating to financing your studies. 

5. Official Documents

→  Prüfungsamt I [Examination Office] for Transcripts, Diploma Supplements and Diplomas
→  Studierendensekretariat [Student Admissions Office] for anything relating to enrollment, semester fees, etc. Make sure to check the self-service sections before reaching out to them.
→  Sprachenzentrum [Language Centre] for language certificates and language tests 

6. General Information on Going Abroad and Internships

→ General information and study abroad: International Office
→ Work Experience (Abroad): Career Service

Master of Arts

Our MA study assistant offers first-level support for (international) MA students. We are aware that studying in Germany can be challenging for everyone who earned their Bachelor abroad and is not familiar with the German system (yet). Our study assistant will help you translate, explain procedures and offer peer-to-peer advice. 

M.A. BAPS students

→ If you are a current BAPS student, please contact your MA study assistant first at MAEngl@uni-muenster.de.
Please make sure to indicate your matriculation number, semester, course of study and question – and always check the website first. 
https://www.uni-muenster.de/Anglistik/BAPS/

M.A. NTS students

→ If you are a current NTS student, please contact your MA study assistant first at MAEngl@uni-muenster.de.
Please make sure to indicate your matriculation number, semester, course of study and question – and always check the website first.
https://www.uni-muenster.de/MA_transnational/

Prospective M.A. BAPS & NTS students: please contact baps@uni-muenster.de and mants@uni-muenster.de, respectively. Again, please be very clear in your question – and always check the website first.