Telephony

Manual: Voicemail

Münster University: UNIFY Voicemail
Note: This function must be activated via our Media and Phone Service.
With your UNIFY telephone you forward incoming calls with the number "930" to your voicemail box. If you dial the number "930" and enter your personal PIN, you can make system settings. There are three ways to record, listen to or configure your voicemail:

Voicemail via Unified Communication Webclient (recommended)
Voicemail via Telephone (PDF) [de]
Voicemail via Browser (PDF) [de]

If you are a WWU employee and still have an old telephone (PHILIPS) at the old telephone system and want to use voicemail, please contact our hotlines or km@uni-muenster.de to switch your line to the UNIFY system.

FH Münster University of Applied Sciences (FH Münster): COLIMA Voicemail      <<< UPDATE  JULY 2022:  System no longer available - please contact FH-servicehotlines / DVZ
 

Manual: Secretary

Configuration for Unify IP 55G
Note: This function must be activated via our Media and Phone Service.
1 Chief - 1 Secretary (PDF) [de]
1 Chief - 2 Secretaries (PDF) [de]
2 Chiefs - 1 Secretary (PDF) [de]
3 Chiefs - 1 Secretary (PDF) [de]

Configuration for Philips Ergoline D330/D340
1 Chief- 1 Secretary (PDF) [de]

Manual: Team Functions

Configuration for Unify IP 55G
Note: This function must be activated via our Media and Phone Service.

• Up to 7 team members can be assigned to the telephone keys.
• The keys light up when a team member makes a call.
• Direct calls to team members are possible.
• Calls are acceptable by team members.

OpenScape Contact Center
The Contact Center offers you a greater range of team functions. It is used for the implementation of hotlines with announcements, time control and telephone agents. Manual for the OpenScape Contact Center (PDF) [de]

Manual: Telephone Conference (Telco)

Münster University

• If you already have a VoIP connection (Unified or Polycom phone) and have activated Unified Communication, you can organise telephone conferences yourself. You can find the most important information on this in our manual for telephone conferences with the UC Webclient [de]. If you have any questions, please contact our hotline -31111.
• If you have a Sopho/Philips telephone connection, please contact our hotline -31111 directly to obtain a PIN for our telephone system. This must then be set up centrally by us.

FH Münster
If you have a Sopho/Philips telephone connection, please contact our hotline -31111 directly to obtain a PIN for our telephone system. This must then be set up centrally by us.