Communication & collaboration

It is impossible not to communicate.
Paul Watzlawick
© iammotos/

If you and your colleagues didn’t communicate, nobody would work very efficiently or self-reliantly at the office. To do your job well, you need information from your colleagues as much as they need it from you – and this works best through mutual dialogue. Communication skills play an enormous role in this respect.

Communication skills can be improved through training; like any skill, you can learn how to communicate better at the workplace and in private life. In our communication courses, we introduce you to methods that promote effective and successful communication. One must begin by understanding the concept of communication, e.g. the levels at which we communication, how misunderstandings can arise and how we can avoid them. The course also explores the finer facets of communication, such as the art of active listening, question-asking techniques, resolving conflicts and leading discussions.

It pays off to learn how to communicate well, because poor communication can quickly lead to serious problems, such as a loss of trust, a toxic working environment and poor work performance.

Communication has a significant impact on collaboration. Friendly, productive collaboration doesn’t just happen; it is a process that requires all team members to reflect on themselves and how they interact with each other.

Course overview