Setting up a Remote Desktop Connection under Windows

Requirements:

  • For the one-time adjustment of the power and remote settings on your office PC you need administrator rights. If you do not have these rights, contact your IVV.
  • Your office PC remains switched on.

Note: As part of the implementation of increased security measures, all remote desktops will only be accessible via a VPN connection from 23/03/2023.
For installation and application instructions, see  VPN.

  • Office PC: One-Time Settings

     

    Find Out Your Office PC's Name

    If you have a Windows PC, press the "Windows Key" and "Pause" keys. The window shown appears. Make a note of the computer name.

    Find Out Your Office PC's Name
    © Uni MS IT

    Adjusting the Power Settings of Your Office PC

    Note: Administration staff do not need to make these settings, as they are already preset.

    To ensure that your PC is permanently accessible from home, you must adjust the power settings. To do this, go to the menu "Change power saving mode" (e.g. via the search in the taskbar). Your PC must not enter sleep mode and must not be disconnected from the network. Therefore adjust the settings as shown in the picture.

    Adjusting the Power Settings of Your Office PC
    © Uni MS IT

    Adjust Remote Settings of Your Office PC

    To ensure that your PC is permanently accessible from home, you must also adjust the remote settings. You need administrator rights for these settings. If you do not have the appropriate rights, please contact your IVV.

    1. Go to the "Remote Desktop" menu in the system settings (e.g. by searching the taskbar for the keyword "Remote settings") .
    2. Under "Enable Remote Desktop", select the option "On".
    3. Make sure that "PC remains active in network operation for connections" is checked.
    4. The name listed under " How to connect to this PC" should be "Your-PC.wwu.de".
    5. Under "User accounts", click "Select users who have remote access to this PC". A new window will open. Here you should get the following information: "WWU\YourUniversityID already has access." If this is not the case, you must add your university ID via "Add". Otherwise you can close all windows.

     

    Adjust Remote Settings of Your Office PC
    © Uni MS IT
  • Home Office PC: First Setup of the Remote Desktop Connection

    1. Open the Remote Desktop Connection Menu

    Open the "Remote Desktop Connection" menu by typing the term in the search box on the taskbar. The following information should already be displayed:

    • Computer: Name of your office PC
    • Username: wwu\YourUniversityID
    Click on "Show options".

    1. Open the Remote Desktop Connection Menu
    © Uni MS IT

    2. Open Settings

    Click on the "Advanced" tab and then on "Settings...".

    2. Open Settings
    © Uni MS IT

    3. Select Gateway Server

    Select "Use these settings for remote desktop gateway servers" and enter the following information:

    • Server Name:
      • Gateway of CIT or administration employees: WWUGW.wwu.de
      • Gateway of all other employees, students and IVVs: RDG.wwu.de
    • Bypass remote desktop gateway server for local addresses: tick
    • Use custom Remote Desktop Gateway credentials for remote computers: tick
    Confirm your entries with "OK".

    3. Select Gateway Server
    © Uni MS IT

    4. Registration Message

    A registration message opens. Make the following settings:

    • I understand and agree to the following policy conditions: tick
    • Show this message again only if policy changes: tick
    Confirm your entries with "OK".

    4. Registration Message
    © Uni MS IT

    5. Enter Login Information

    The following information should be displayed:

    1. Your gateway (remote desktop gateway server)
    2. Name of your office PC (remote computer)
    Your university ID should also be displayed as login information. Below, you must enter your university password. Click on "OK" to confirm.

    5. Enter Login Information
    © Uni MS IT
  • Home Office PC: Starting and Terminating the Remote Desktop Connection

    Additional information:

    Before starting the remote desktop it is necessary to establish a VPN connection!

    Starting the Connection

    Open the "Remote Desktop Connection" menu by typing the term in the search box on the taskbar. The following information should already be displayed:

    • Computer: Name of your office PC
    • Username: wwu\YourUniversityID
    Click on "Connect". A window will open in which your university ID and your gateway will be display. Enter your university password and confirm with "OK". The connection is now established.

    Starting the Connection
    © Uni MS IT

    Minimize / Reduce Remote Desktop

    While you are working, you may need parallel access to your private and business desktop (e.g. during video conferences). Move the mouse to the top edge of the screen so that a blue menu bar opens. Here you can minimize or shrink the remote desktop connection. On your private desktop, the remote desktop connection is displayed in the taskbar (see picture). You can switch between your home and work desktop at any time.

    Minimize / Reduce Remote Desktop
    © Uni MS IT

    Terminating the Connection

    To end the connection, click on the Windows icon in the taskbar and then on the power icon. Select "Disconnect" to end the connection.

    Note: Do not click "Shutdown" under any circumstances, as this would switch off your service PC. A remote desktop connection is then no longer possible without switching on the device again on site.

    Terminating the Connection
    © Uni MS IT