Setting Up the Remote Desktop under macOS

Note: Do not save your documents locally on the remote desktop (desktop, drives C: and D:). User profiles and all locally stored data are deleted at the latest 10 days after the last use (or earlier if necessary).

  • Step-by-Step Instructions

    1. Download of the Client

    The RDC Client (Remote Desktop Connection Client) for macOS is needed to use the remote desktop. The client can be downloaded free of charge at the App Store. Open the client after the download. The „Microsoft Remote Desktop“ can be found in your applications folder.

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    2. Privacy Settings

    Choose wether you want to share your usage information with microsoft or not. We recommend not to share the information.

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    3. Adding a Connection

    Add a new connection by clicking the plus sign first and then „Add PC“.

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    4. General Settings

    Enter the following information:

    • PC name: remotedesktop.wwu.de
    Then click on „User account“ and choose “Add User Account…“.

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    5. Add User Account

    Enter the following information:

    • Username: YourWWU-ID@wwu.de
    • Password: YourWWU-Password
    After that press „Add“.

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    6. Add Gatewayserver

    In the "General" tab, click the drop-down menu at "Gateway" and select "Add Gateway".

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    Enter the following for Gateway name:
    rdg.wwu.de
    At "User account" select your account and confirm everything with "Add".

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    7. Access to Local Files

    To access one of your local folders on the Remote Desktop, go to the Folders tab and check the Redirect Folders box. Click the plus sign to share a local folder.

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    A dialog for selecting the appropriate folder appears. Choose the corresponding path or folder and confirm your selection by pressing “Open”.

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    The shared folder appears in the list. You can now add more folders if needed or delete previously added folders. When you have selected all required folder, you can exit the configuration menu by pressing the “Add” button. Your changes will be saved automatically.

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    8. Starting the Connection

    The newly created remote desktop now appears under “PCs”. Start the connection by double-clicking it.

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    9. User Credentials

    You may be asked to fill in your user credentials again. Enter the following information: 

    • User name: Your WWU ID
    • Password: Your WWU password
    Confirm your entries with "OK".

    10. Established Connection and Log Off

    You are now seccessfully connected to the remote desktop and can use the installed programs.
    To end the connection, please press the “Abmelden” (Sign Out) shortcut found on the desktop.

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