Lost your password? Cannot login?

Lost your username

If you lost your username but still know your password, please try to log in on this login page using your matrikel number, your e-mail address or your first and last name.

Lost your password?

If you have enabled mTAN in MyZIV, your can request further information and an SMS with a code number for setting a new password here. To do so, please enter your user ID:

Username, e-mail address, matrikel number, etc.:

Other options to reset you password:

  1. In person:

    You visit our service counter (Einsteinstraße 60) in person and present your student legitimation or your identity card. In this case a new password is set immediately and given to you, that password is valid immediately.

  2. By mail:

    Please send a personally signed letter with your request to set a new password, including a provisional password of your choice. Enclose a copy of your identity card and send the letter in a closed envelope to the following address:

    Westfälische Wilhelms-Universität
    Zentrum für Informationsverarbeitung
    Einsteinstraße 60
    48149 Münster

    Usually the new password will be activated as soon as the letter arrives. No reply will be send.

    We only need a copy of the front side of your identity card.
    For your own security, please obliterate the access number on the right of the validity date on the copy of your identity card (only new identity cards). According to §1 Abs. 1 S. 3 PAuswG and § 95 Abs. 4 S. 2 TKG we are entitled to receive a copy of your ID card for the renewal of your password. We are committed to destroy this copy after identification.