ZIV Service News

Information

Service desk, printing service and user helpdesk closed from 4pm on 06.12.

For operational reasons, service counter, printing service and user helpdesk are closed on Friday, the 06.12.2019 from 16 o'clock. Thank you for your understanding.

Error solved

VM error (VDI server)

Until ca. 10:05am there were restrictions in the use of the VMs (VDI-server). The problem has now been resolved.

Error solved

VM error (VDI server)

Until ca. 9.15am there were restrictions in the use of the VMs (VDI-server). The problem has now been resolved.

Announcement

Maintenance work at Robert-Koch-Straße 29 (13.11.2019, 7-7.30am)

On Wednesday, 13.11.2019, between 07:00 and 07:30, Internet access at Robert-Koch-Straße 29 will be restricted due to maintenance. Thank you for your understanding.

Information

Phishing mails

Currently there are phishing emails with the subject "Uni-Münster Admin Überprüfung und Aktualisierung" in circulation.

Please do not click on the link, just delete the mail.

Information

The ZIV-User Serive "ULB" and "Bispinghof" today not available

 The ZIV/IT User Services in the Libary "ULB" and in the building "Bispinghof 2" are not available today, 31/10/2019. If neccesssary, please contact the service of the ZIV (Einsteinstraße 60).

Information

The ZIV-User Serive "ULB" and "Bispinghof" today not available

The ZIV/IT User Services in the Libary "ULB" and in the building "Bispinghof 2" are not available today, 30/10/2019. If neccesssary, please contact the service of the ZIV (Einsteinstraße 60).

Error solved

Error of a few services (Exchange, OWA and VDI)

Until ca. 2.15pm there were restrictions in the use of a few services (Exchange, OWA and VDI). The problem has now been resolved.

Error solved

Sciebo - OnlyOffice error

Until ca. 8 am there were restrictions in the use of OnlyOffice in Sciebo. The problem has now been resolved.

Information

User support closed between 12:00 pm and 2:00 pm

 For operational reasons, today, the 25.10.2019  the user support is closed between 12:00 pm and 2:00 pm.

Error solved

Problems with the e-mail-system resolved

Yesterday afternoon there were impairments in the use of the e-mail-system. The problem has now been resolved.

Information

ZIV-Servicedesk closed at 4:30pm

The service counter as well as the printing services of the ZIV are today, Fri., 04.10.2019 from 4.30 pm, unfortunately no longer occupied. If you have any problems, we kindly ask you to visit the user advisory service at Einsteinstraße 60.

Information

ZIV-Servicedesk closed at 4:30pm

The service counter as well as the printing services of the ZIV are today, Mon., 30.9.201 from 4.30 pm, unfortunately no longer occupied. If you have any problems, we kindly ask you to visit the user advisory service at Einsteinstraße 60.

Error solved

Delay of mail delivery

Until ca. 2:30pm there weree delays in the delivery of e-mails due to increased mail volume.
By now, all mails should have been successfully delivered.

Information

Extortion mails to WWU-mail-addresses

Currently there is again a larger wave of spam extortion mails to WWU recipients.
Please never respond to these mails, just delete them.
You do not have to be worried about your credentials, as the allegations in the emails are not accurate and should only unsettle the recipients and make them pay.

Error solved

VDI error fixed

Between 2 pm and 4 pm today there were impairments in the use of the VDI-services (no new virtual Windows desktop systems could be created).
The problem has now been resolved.

Information

WIFI "uni-ms" is switched off

To simplify our services as of now the WIFI with the name "uni-ms" is not available anymore. All users are asked to switch to the WLAN networks "wwu" or "eduroam" as soon as possible. If one of these networks is already set up on your mobile devices, there is no need for action. Otherwise, please follow our configuration instructions.

Information

Do, 12.09.2019: Servicedesk/Printing services closed at 3:30pm - User support closed at 4pm

For operational reasons, on Thursday, the 12.09.2019 the service counter and printing services are closed from 3:30pm and the user support is closed from 4pm.

Error solved

Restrictions in the use of Shibboleth - error fixed

Yesterday afternoon (05.09.2019) there were impairments in the use of Shibboleth. The problem has now been resolved.

Error solved

Fax server malfunctioning - Disfunction fixed

Between 03.09.19 and 05.09.19 until 01:00 pm were impairments in the use of the central fax server. The problem has now been resolved.

Information

Printer ZIVBispinghof can be used again

The printer "ZIVBispinghof" in the ZIV user support of the Bispinghof can be used again.

Error solved

Network interruptions in the castle on 15.08.2019 from 8 o'clock

Due to a maintenance measure there were network interruptions on Thursday, 15.8.2019 between 8 and 9:10am in a part of the north wing of the castle (Schlossplatz 2).
The maintenance measure ist now complete.

Information

The ZIV-User Serive "ULB" and "Bispinghof" today not available

The ZIV/IT User Services in the Libary "ULB" and in the building "Bispinghof 2" are not available today, 09/08/2019. If neccesssary, please contact the service of the ZIV (Einsteinstraße 60).

Error solved

Remotedesktop error

Until 10.30 am today there were impairments in the use of the remotedesktop.
The problem has now been resolved.

Announcement

TSL 1.0 and 1.1 will be deactivated on WWU-Webservers

Very outdated user agents will no longer be supported

As announced some months before and following the redommendations of our team "IT-Security", the outdated protocols TLS 1.0 and TLS 1.1 will be fully deactivated on thursday, 01/08/2019, 4p.m.  on our Webservers. That means that very outdated webbrowsers will not be able to load content of www.uni-muenster.de and several other servers. (A detailed list of user agent capabilities can be found at https://www.ssllabs.com/ssltest/clients.html.)