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Our consultation hours

We are also available during school holidays and semester breaks.

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Regular consultation hours

Mon–Thu 10 am – 12 pm, 2 pm – 4 pm, and on the 1st Wednesday of every month, 5 pm – 7 pm

No prior appointment required – Our team of advisors are available to provide you with information and (brief) consultation on general study-related matters. You can obtain written info material, if available, arrange an appointment for an in-depth consultation session and learn about other advice centres and counselling opportunities.


Regular consultation hours for prospective INTERNATIONAL students: Tue 11 am – 1 pm at the International Office (further information and current changes)

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Personal consultation by appointment

During a personal consultation, you can obtain extensive information and discuss your study-related problems in a confidential atmosphere and with an open outcome. If you wish to arrange such a meeting, please make an appointment in advance by email at zsb@uni-muenster.de. Personal consultation sessions are generally possible during regular business hours, as well as in the early evening if necessary.

Please bear in mind that there may be longer waiting times in the weeks prior to the application deadline!

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Telephone advice service

Tel.: +49 251 83-20002
Mon – Thu 2 pm – 4 pm, Fri 10 am –12 pm, and on the 1st Wednesday of every month, 5 pm – 7 pm

The advisors who operate the telephone advice service can provide you with information and (brief) consultation over the phone about general study-related matters. You can also make an appointment for an in-depth consultation session and obtain information on other advice centres and counselling opportunities.

Information for visitors with disabilities

Wheelchair users and the severely disabled should contact us ahead of their visit by phone (+49 251 83-22357) or email as our building at Schlossplatz 5 is unfortunately not handicap-accessible. Prospective and current students with disabilities should directly contact the responsible advisor Mr. Koscielny: Volker.Koscielny@uni-muenster.de, tel. +49 251 83-22082.

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Data protection policy

The personal data you provide when making an appointment is only stored and used to arrange and carry out a consultation session and is completely erased after a certain period of time. Furthermore, we do not share your person data with external parties. For more information, please read our data protection policy.