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Additional contacts and services

The following list contains contact details for emergency crisis situations as well as other counselling and therapy services.
Please note that some of these services are only available in German.  

Contacts for acute crisis situations

Crisis support service
Klosterstraße 34, 48143 Münster, Tel.: 0251 / 51 90 05 
kontakt@krisenhilfe-muenster.de


Sociopsychiatric Service
Stühmerweg 8, 48147 Münster, Tel.: 0251 / 4925360
sozialpsychiatrie@stadt-muenster.de


Crisis emergency service for the city of Münster on weekends
Tel.: 0251 / 915550 (LWL-Klinik)


On-call duty of the clinic for mental health of the UKM
Albert-Schweitzer-Campus 1, 48149 Münster, Notfall Tel.: 0251 / 8356601 


Hotline support
Tel.: 0800 / 1110111 & 0800 / 1110222 
Chat

Additional counselling and support services

(As of: 07.05.25)

Procrastination Outpatient Clinic 
University of Münster
Fliednerstraße 21, 48149 Münster, Tel.: 0251 / 8331344
prokrastination@uni-muenster.de


Psychotherapeutic Outpatient Department (PTA)
University of Münster, FB 7
Fliednerstraße 21, 48149 Münster, Tel.: 0251 / 8334140
pta@uni-muenster.de


Psychotherapy outpatient clinic for children and adolescents
University of Münster, FB 7
Fliednerstraße 21, 48149 Münster, Tel.: 0251 / 831310
pta.kiju@uni-muenster.de


Psychological Counselling for Students
Catholic Student and University Association (KSHG)

Frauenstraße 3-6, 48143 Münster, Tel.: 0251 / 49519000
kshg@bistum-muenster.de, scheel@bistum-muenster.de


Nightline Münster e.V. 
Listening phone service for students
Tel.: 0251 / 8345400


Psychological Counseling for students of the FH Münster


Municipal Integration Center Münster
Office for Migration and Integration of the City of Münster

Support and advice for those affected by racism and discrimination


Counselling and Therapy for Women 
Neubrückenstraße 73, 48143 Münster, Tel.: 0251 / 58626
frauenberatung@muenster.de


Women’s Counselling Centre - Münster Crisis Hotline
Counselling centre for women and girls subjected to sexualised violence
Heisstraße 9, 48145 Münster, Tel.: 0251 / 34443
info@frauennotruf-muenster.de


The Violence against Women Helpline – Support and counselling for women
available in many languages
Tel.: 116 016


Crisis and Violence Counselling 
operated by the Münster Caritas Association
Counselling services for boys and men experiencing crises, domestic violence, or exhibiting violent behaviour
Josefstraße 2, 48151 Münster, Tel.: 0251 / 53009338
gewaltberatung@caritas-ms.de


Zartbitter Münster e.V.
Counselling centre for combatting sexualised violence
Hammerstraße 220, 48153 Münster, Tel.: 0251 / 4140555
info@zartbitter-muenster.de


Münster AIDS Care - Centre for Sexuality and Health
Aids-Hilfe Münster e.V.

Counselling on sexuality, HIV/AIDS, sexual health, trans*, inter* and abinary issues, and other topics
Schaumburgstr. 11, 48145 Münster, Tel.: 0251 / 609600
info@aidshilfe.org


Pro Familia
German Association for Family Planning, Sexual Education and Sexual Counselling

Counselling for dealing with problems during pregnancy, prenatal diagnostics, family planning, the desire to have children, partnerships, sexuality and sexual education
Ludgeriplatz 12, 48151 Münster, Tel.: 0251 / 45858
muenster@profamilia.de


Marriage, Family, and Life Counselling in the Diocese of Münster
Includes psychological counselling, couples counselling, sex therapy, and mediation
Antoniuskirchplatz 2, 48151 Münster, Tel.: 0251 / 1353310
efl-geschaeftsstelle@bistum-muenster.de


Consulting and Educational Center gGmbH of Diakonie Münster e.V.
Includes couples and life counselling, migration, debt, pregnancy, and addiction counselling Alter Steinweg 34, 48143 Münster, Tel.: 0251 / 490150
beratungs-und-bildungscentrum@diakonie-muenster.de


Münster Caritas Association
Includes child, youth, and family counselling, debt and social counselling, homelessness assistance, integration and migration counselling, addiction counselling 
Josefstraße 2, 48151 Münster, Tel.: 0251 / 530090
info@caritas-ms.de


Counselling centres for parents, children and adolescents
operated by the Münster Caritas Association

  • Stadtmitte, Josefstr. 2, 48145 Münster, Tel.: 0251 / 53009338
  • Coerde, Schneidemühler Str. 25 , 48157 Münster,  Tel.: 0251 / 9287172
  • Gievenbeck, Heinrich-Ebel-Str. 41, 48161 Münster, Tel.: 0251 / 871040
  • Hiltrup, Hohe Geest 1A, 48165 Münster, Tel.: 02501 / 27640
  • Kinderhaus, Idenbrockplatz 8, 48159 Münster, Tel.: 0251 / 263350

Psychosocial Counselling and Treatment Centre for Addicts and Addiction-Prone Persons 
operated by the Münster Caritas Association

Josefstraße 2, 48151 Münster, Tel.: 0251 / 53009341
suchtberatung@caritas-ms.de


Drug Assistance Office of Münster 
Schorlemerstraße 8, 48143 Münster, Tel.: 0251 / 4925173
drobs@stadt-muenster.de


Psychosocial Centre Münster
Support for people with mental illness
Geiststraße 37, 48151 Münster, Tel.: 0251 / 399370
sekretariat@psz-muenster.de


Info Office Care
Social Welfare Office of the City of Münster

Counselling for individuals in need of care and their support network
Von-Steuben-Straße 5, 48143 Münster, Tel.: 0251 / 4925050
infobuero@stadt-muenster.de


Gerontopsychiatric Counselling 
operated by Alexianer Münster GmbH

Counselling on managing mental illnesses in old age for affected individuals and their support network
Clemens-Wallrath-Haus, Josefstraße 4, 48151 Münster, Tel.: 0251 / 520227671


Lebens t raum – Participation Counselling Münster
Counselling for people with disabilities or those at risk of disability and their relatives
Hammer Straße 137, 48153 Münster, Tel.: 0251 / 97204062
info@lebenstraum-teilhabeberatung.de


Südviertel Counselling Centre for Children, Adolescents and Adults 
Friedrich-Ebert-Straße 125, 48153 Münster, Tel.: 0251 / 77466
mail@beratungsstelle-suedviertel.de


Youth Information and Education Centre (Jib) 
Hafenstr. 34, 48153 Münster, Tel.: 0251 / 4925858
jib@stadt-muenster.de


Self-Help Contact Point Münster 
Dahlweg 112, 48153 Münster, Tel.: 0251 / 60933230
selbsthilfe-muenster@paritaet-nrw.org


 

Please note that this list is not exhaustive.
You can find further advice services sorted by topic on the websites below: