Contact persons

You need help with a special issue? Here you'll find our most important contacts and the opening hours and service times.

ZIV Servicehotline
General questions. security incidents
Tel: 83-31600
ziv@uni-muenster.de
Service hours: Mo - fr, 8 a.m. - 5 p.m.

Service Desk
Passwords, print output, Print & PayTel: 83-31700
Service hours: Mo - fr, 8 a.m. - noon, 1 p.m. - 4 p.m.

User support
Help and advice ad placeTel: 83-31900
Consultation hours: Mo - fr, 10 a.m. - 5 p.m. (during semester), 10 a.m. - 1 p.m. and 2 p.m. - 5 p.m. (during semester break)
Tel: 83-25564
Consultation hours: Mo - fr, 1 p.m. - 4 p.m.
Tel: 83-31900
Consultation hours: Mo - fr, 10 a.m. - 1 p.m.

Identity management
User accounts and group affiliation
Tel: 83-31100
admuser@uni-muenster.de
Service hours: Mo - fr, 10 a.m. - noon

Media and phone service
Phone incidents, event technics, beamer lending
Tel: 83-31111
km@uni-muenster.de
Service hours: Mo - fr 8.00 a.m. - 4.30 p.m.

Softwaresupport
Help with the use of software
Tel: 83-31682
ziv.softwareberatung@uni-muenster.de
Service hours: Mo, tue, and thu, 10 a.m. - 4 p.m.

NOC
Network incidents
Tel: 83-31500
noc@uni-muenster.de
Service hours: mo - fr 8 a.m. - 4.30 p.m.

Servicepoint film
Film production, media competence, lecture recordingTel: 83-29440
sp-film@uni-muenster.de

Servicepoint photo/scan
Dia scanning/photographyTel: 0251 83 31900
ziv@uni-muenster.de
Service hours: Mo - fr, 10 a.m. - 5 p.m.