WWU IT Service News

Until ca. 13.30 there were restrictions in the use of the e-mail account via IMAP and POP. The problem has now been resolved.

During the course of today (31.03.2021), maintenance work will take place on the Exchange system. There may be brief disconnections. If in exceptional cases Outlook does not reconnect by itself, please restart Outlook once.

Due to a database migration, the SAP systems P01, P02 will not be available on 19.03.2021 from 4:00 pm to approx. 5:00 pm. This affects the areas of finance, human resources, travel expenses and online application procedures for SHK/SHB.

On 12.03.21, maintenance work will take place in SAP SLcM from 12:00 pm to 20:00 pm. During this period, the productive data migration for the upcoming go-live of the pilot study programs will be carried out and therefore the SAP SLcM (P03) as well as the apps in the Campus Management area (Launchpad) will not be available.

Between 1:30 p.m. and 2:50 p.m. today, there were disruptions in the use of Follow-Me-printing on the multifunction printers. The disruption has now been resolved.

Between 08:00 a.m. and 10:50 a.m. today, the use of Sciebo at the Münster site was impaired; the shares of folders and project boxes were lost. The disruption has now been resolved and the shares should now be restored. If necessary, you have to trigger the synchronization again manually.

Until 3:15 pm there were impairments in the use of the Self Service Portal. The problem has now been resolved.

Until 2:50 pm there were network restrictions at Leo-Campus. The problem has now been solved.

Due to a database migration, the services in the self-service portal will not be available on 24.02.2021 from 18:00 to approx. 19:30. The retrieval of the NRW/VGM semester ticket is also affected.

Between 08:00 and 15:30 on 18.02.21 there were disruptions in the use of the online application process in the Self Service Portal.The disruption has now been resolved.

On Saturday, 06.02. 2021 between 01:00 am and 09:00 am Zoom will not be available due to maintenance.
Running meetings will be automatically terminated at this time.

We kindly ask you to switch to our service Jitsi Meet (https://www.uni-muenster.de/IT/en/services/kommunikation/jitsi/index.html)
or DFNConf (https://www.conf.dfn.de) during this time.

In the period from approx. 9:15 to 10:15 the central mail system (reception, dispatch and retrieval) was disrupted. During this period, some incoming mails were returned to the senders as undeliverable.

Due to current developments, the WWU IT building at 60 Einstein Street and the services offered on site will be closed as early as Wednesday 12/16/20.

This week we are still available at the usual times by phone and email, from 21.12.20 the already published times on the WWU IT main page apply.

For operational reasons, the service desk of the WWU IT building at Einsteinstraße 60 will close as early as 4:00 pm on 12/15/20.
Visiting the user advisory service and picking up print jobs will still be possible until 5:00 pm.

Up to Monday, 12/14/20, there were disruptions at the flexitime terminals. The disruption has now been resolved.

Until Friday afternoon there were restrictions in the use of the virtual VDI infrastructure. The problem has now been solved.

From Monday 30.11.20 to 31.12.20, the opening hours for the IT building in Einsteinstraße 60 have changed.
All services of the service desk as well as the print version will then be available from 8:00am - 5:00pm, our user advisory service will continue to be open as usual from 10:00am -5:00pm.

Until ca. 9am there were restrictions in the use of Sciebo. The problem has now been resolved.

Today from 15:50 to 18:00 several services have not been functional. Meanwhile the reason has been detected and the problem could be fixed.

Between 06:00 pm and 07:00 pm maintenance work will take place today, 19.11.2020, in Imperia. The service will not be available during this time. THe database patch has successfully been installed.

For operational reasons the WWU IT building in Einsteinstraße 60 will be closed on 12.11.20 at 05:00 pm.
The service desk and the print version will therefore not be available again until Friday 13.11.20 during regular opening hours.

From 09.11.2020 to 13.11.2020 it was not possible to register and process data at CRIS.WWU. The access to CRIS.WWU was blocked in order to transfer data to a new version of the system. The maintenance work has now been completed.

Between ca. 01.20 am and 8:55 am today there were impairments in the use of the WWU websites (incl. Learnweb). The problem has now been resolved

Until ca. 12 o'clock there were limitations in the use of Sciebo. The problem has now been resolved.

From 1:30 a.m. to 12:35 p.m. today, there habe been impairments in the use and appearance of the WWU-Websites. Meanwhile the disturbance has been fixed.

On October 21, 2020, from 6:00 p.m. the older telephone system of the University/University of Applied Sciences Münster will be updated. This may result in temporary failures in the telephone service. The affected telephones are the Sopho Ergoline. Not affected are the telephones of the type Unify.

Until approx. 11 o'clock today, there were impairments in the use of perMail and the IMAP server. The disturbance has been fixed in the meantime

Until about 12:50 today, system failures occurred. The malfunction has now been rectified.

Up until the morning of 09.10. there were isolated impairments when logging in to the Adobe Creative Cloud. The problem should now be solved.

On 14.10.2020 between 7:00 and 7:15am maintenance work will be carried out in the OpenVPN area. Existing VPN connections with the OpenVPN client will be briefly interrupted during this time and then automatically reestablished.
Thank you for your understanding

Until ca. 8:20 am there were restrictions in the use of the VDI system. The problem has now been resolved.

Until ca. 11:30 am there were restrictions with the Imperia system. The problem has now been resolved.

Today, September 24, 2020, the WWU list server will be unavailable from 8 a.m. to probably 12 p.m. due to the migration to a new system.
During this time no changes to lists and no access to archives will be possible.

Mails that are sent to lists for distribution during this time will
and after the migration it is distributed normally over the lists.

Until ca. 11:45 am there were restrictions in the use of our network services Wifi, VPN and pLANet.X. The problem has now been resolved.

Until ca. 11:10am there were restrictions in the use of Confluence. The problem has now been resolved.

Between 07:00 and 10:30 a.m. today, there were interferences with bookings and corrections in the ZEUS web service. The disturbance has now been resolved.

Between 3:30 pm and 5:00 pm it came today to impairments with the use of zoom. The disturbance has now been resolved.

Up to 20.08. approx. 9:20 there were performance/load problems at Sciebo's Münster location. The problems have now been resolved.

On Thursday, 06.08.2020 between 7 and 9 am, the services Jitsi and JupyterHub will be temporarily unavailable due to maintenance of the WWU Cloud.

Until ca. 11:30am there were restrictions in a part of the network infrastucture in the field of nuclear physics / theoretical physics due to a power failure. The problem has now been resolved.