CIT Service News

On Sunday, July 26, 2027, all central web servers were down from approximately 1:00 a.m. to 9:25 a.m.

Due to maintenance work, the production SAP systems will be unavailable on Friday, July 24, 2026, between 5:45 AM and 6:30 AM. This affects Finance, HR, Travel Expenses, Student Management, and the retrieval of the Germany Semester Ticket.

Due to maintenance work, the production SAP systems will have limited availability on Thursday, July 16, 2026, between 6:00 a.m. and 6:15 a.m.

Due to maintenance work, Follow-Me Printing will be unavailable or available only on a limited basis on Wednesday, July 15, between 7:30 a.m. and approximately 8:30 a.m.

Between 9:00 a.m. and 10:00 a.m. today, there were disruptions in the use of the AIDA time-tracking system. The issue has since been resolved.

On June 23, 2026, starting around 5:00 p.m., necessary maintenance will be performed on the university's telephone/UC system. Some services may experience brief disruptions. Thank you for your understanding.

From 14:00 to 16:10 there have been restrictions in the use of various SAP systems. Meanwhile the problems are solved.

Due to maintenance work, the production SAP systems will be unavailable on Friday, June 19, 2026, between 5:45 a.m. and 6:30 a.m. This will affect the Finance, Human Resources, Travel Expenses, and Student Management departments, as well as access to the Germany Semester Ticket.

Until approx. 9:40 a.m. (June 17, 2026) there were issues with accessing the Uni-Cloud Team's Grafana instance.

The problem has now been resolved.

Due to extensive changes regarding email notifications, the Indico event management tool will be unavailable on Wednesday, June 17, 2026, from 10:00 a.m. to 10:30 a.m. Thank you for your understanding.

Between 9:25 a.m. and 11:20 a.m., there were disruptions affecting the use of various SAP systems. The issue has since been resolved.

From 12:30 p.m. on June 9, 2026, until approximately 10:30 a.m. on June 10, 2026, there were disruptions in the use of the LSF/QISPOS campus management system. The issue has since been resolved.

Between 12:30 p.m. and 1:00 p.m. today, users experienced disruptions when accessing the Standardmail system and perMail. The issue has since been resolved.

Due to maintenance work, Follow-Me Printing will be unavailable or only partially available on Tuesday, June 9, 2026, between 5:00 and 6:00 p.m.

Between 9:00 a.m. and 9:36 a.m. today, there were disruptions in the use of the AIDA time-tracking system. The issue has since been resolved.

Due to maintenance work, the administration’s VPN access to the “zuv-home” network will be unavailable on Tuesday, June 2, 2026, between 6:00 p.m. and 6:15 p.m. This will affect all external access to internal resources, network drives, and applications via this VPN connection. Existing connections will also be interrupted during this time.

Between approximately 9:50 a.m. and 10:20 a.m. (May 29, 2026), there were issues with the web server farm (including Learnweb and various OpenStack services).

The issue has now been resolved.

Due to maintenance work, the production SAP systems and the d.velop documents (d.3) document management system will be unavailable on Friday, May 22, 2026, between 5:45 a.m. and 6:30 a.m.

The affected SAP systems include Finance, Human Resources, Travel Expenses, Student Management, and the retrieval of the Germany Semester Ticket.

For the d.3 document management system, affected items include student documents, invoice documents processed within the workflow, and documents used in the online application process (OAV). The d.velop documents web client and the Outlook integration will also be available only on a limited basis during this period.

Due to operational reasons, the IT support Einsteinstraße 60 will be closed on Friday, May 22, 2026 starting at 1:00 p.m.
Thank you for your understanding.

Between 7:05a.m. and 8:15a.m. there were restrictions in the use of various SAP systems.
The problem has now been resolved.

Due to an explosive ordnance survey, the CIT building (Einsteinstraße 60) will be closed to the public on Wednesday, May 6, 2026.
IT consulting and the service hotline are available by phone and email.

For more information about the review mentioned above, please visit: https://www.uni-muenster.de/news/view.php?cmdid=15369&lang=en

Between approximately 9:00 a.m. and 10:20 a.m., users experienced disruptions when using the standard email system (IMAP, perMail). The issue has since been resolved.

On April 24, 2026, there were disruptions in the use of the LSF/QISPOS campus management system. The issue has since been resolved.

Due to maintenance work, the production SAP systems will be unavailable on Friday, April 24, 2026, between 5:45 a.m. and 6:30 a.m. This will affect the Finance, Human Resources, Travel Expenses, and Student Management departments, as well as access to the Germany Semester Ticket.

Between 5:00 a.m. and 8:00 a.m. today, there were disruptions in the use of the LSF/QISPOS campus management system. The issue has since been resolved.

Due to operational reasons, the service counter and IT support will be closed on Tuesday, April 21, 2026, from 12:00 PM to 2:00 PM.
Thank you for your understanding.

 Due to maintenance work, Follow-Me Printing will be unavailable or only partially available on Wednesday, April 15, between 5:00 and 6:00 p.m. 

Due to maintenance work, the AIDA time-tracking system will be unavailable from 10 a.m. on Friday, April 3, until approximately 10 a.m. on Saturday, April 4. Thank you for your understanding.

Due to maintenance work, the Indico event management tool will be unavailable on Wednesday, April 1, 2026, starting at 10 a.m. for approximately 30 minutes. Thank you for your understanding.

For operational reasons, the IT support at Einsteinstraße 60 will be closed all day today (March 24, 2026).
Thank you for your understanding.

Due to maintenance work, the production SAP systems will be unavailable on Friday, March 20, 2026, between 5:45 a.m. and 6:30 a.m. This will affect the Finance, Human Resources, Travel Expenses, and Student Management departments, as well as access to the Germany Semester Ticket.

Between 11:30 a.m. and 1:00 p.m. today, there were issues accessing the IT portal; among other things, the password reset feature was affected. The issue has since been resolved.

Due to maintenance work, the Indico event tool will be unavailable on Wednesday, March 18, 2026, from 10 a.m. to 12 p.m. Thank you for your understanding.

Between March 11 and March 13, until approximately 3:00 p.m., there were issues displaying certain fields in Aida.
The issue has since been resolved.

On March 2, 2026, until approximately 12:00 p.m., there were disruptions in AIDA, with not all balances being displayed correctly.
The disruption has now been resolved.
 

Between February 26 and February 27 until approximately 8:30 a.m., there were disruptions in AIDA, with not all balances being displayed correctly.
The disruption has now been resolved.

Due to an update, the TOPdesk ticket system will be unavailable on Friday, February 27, from 1:30 p.m. to approximately 4:00 p.m.
Thank you for your understanding.

Due to a database migration, student management and the SAP service portal will be unavailable on February 20, 2026, from 3:00 p.m. to approximately 4:00 p.m.

Due to maintenance work, the productive SAP systems will be unavailable on Friday, February 20, 2026, between 5:45 a.m. and 6:30 a.m. This will affect the areas of finance, human resources, travel expenses, student management, and also the retrieval of the Germany semester ticket.

Due to a technically necessary database update, the Imperia system will be unavailable all day on Thursday, February 19, 2026.
Please take this into account when planning your work, assigning student assistants, and scheduling upcoming page publications.
Thank you for your understanding.

Follow-Me Printing (INPAS) on the multifunction printers will only be available to a limited extent on February 12 between 5 and 6 p.m.

Due to maintenance work, the new SAP S/4HANA system will be unavailable on February 12 between 3:00 p.m. and 4:00 p.m.

Between 8:15 a.m. and 9:50 a.m. today, there were disruptions in the use of MySciebo. The problem has now been resolved.

Between 12:00 and 15:00 today, there were disruptions in the use of the AIDA time tracking system. The problem has now been resolved.

Between January 30th and February 2nd, until approximately 1 p.m., there were disruptions in the accessibility of the Sciebo instance uni-muenster.sciebo.de. The problem has now been resolved.

Between  approx. 5:00 pm and 5:40 pm today the network connections to the openstack system at Schlossplatz were non functional. The problem has now been resolved.

Due to a current outage of the OpenScape UC Webclient, there will be brief telephone service disruptions around 2 PM today. Users should not interrupt any active calls during this time. New calls will be established with a slight delay.

Between approximately 8:00 AM on January 23, 2026, and approximately 3:30 PM on January 26, 2026, there were disruptions to telephony using the UC Webclient. The problem has since been resolved.

Due to maintenance work, the productive SAP systems will be unavailable on Friday, January 23, 2026, between 5:45 a.m. and 6:30 a.m. This will affect the areas of finance, human resources, travel expenses, student management, and also the retrieval of the Germany semester ticket.

Between 12:00 and 12:16 today, there were disruptions in the use of the OTP (One-Time Password). The problem has now been resolved.