We regularly conduct user surveys to evaluate and improve our service quality and participate in international benchmarks such as BencHEIT. We also review the development of important structural and usage data on an annual basis.

  • User Evaluation

    Since 2009, the CIT runs an annual survey among all its users to evaluate and improve the range and quality of the services offered. The objective is to optimally adapt the university’s IT infrastructure to the user's needs. Over the years, the user survey has always been an important stimulus for the development of the CIT’s service spectrum:

  • Structural Data 2023

    Communication Network

    Network connections University of Münster 57,388
    Registered end systems 32,357
    WLAN access points 3,107
    Simultaneous WLAN users 26,000
    Optical fibre cable system 220 km
    Telephones (landline incl. IP) 9,543


    Server Infrastructure

    Operated physical server systems 33
    Operated virtual server systems 1,191
    Number of VMware-ESX server 114
    Computing power HPC system (PALMA II) approx. 868 TFLOPS
    Average utilization HPC system (PALMA II) 80 %
    Total amount of stored data 10,835 TB
    Gross disk space available 37,408 TB


    Active user IDs 94,934
    sciebo users 231,333



    Participants in software courses 2,285