Statement on handicapped accessibility

The University of Münster is committed to improving handicapped accessibility on its websites and mobile applications in compliance with the EU Directive 2016/2102. The following statement documents the status of implementation of handicapped accessible services for the website, in accordance with the Law for Equal Access for Handicapped Persons (BGG) and the Regulations for the Creation of Accessible Information Technology as mandated by the BGG NRW.


Status of regulatory compliance

This website partially complies with the provisions of the Law for Equal Access for Handicapped Persons (BGG), § 12a of the Regulations for the Creation of Accessible Information Technology, and the EU Directive 2016/2102.
The criteria of handicapped accessibility are based on the internationally recognised Web Content Accessibility Guidelines (WCAG 2.1), the conformity level AA and the European standard EN 301 549, version 3.1.1. For PDF documents, the international standard PDF/UA-1 serves as the basis for handicapped accessibility guidelines.

Assessment method: self-evaluation (Art. 3 (1), lit. a), first bullet point of the implementation decision (EU) 2018/1523 of 11 Oct. 2018)
Published: 27 Nov. 2020
Last update: 27 Nov. 2020


Non-accessible content for disabled users

We are constantly working to improve the accessibility of our website. Because of its size and complexity, we ask for patience as we implement further measures. The following non-accessible content can still be found on various pages of our website:

  • Occasionally missing alternatives or alternative texts for images, graphics or navigational tools.
  • Some tables may lack descriptions and table cell allocations.
  • The hierarchy of headings is not always consistent.
  • Links may occasionally be incomprehensible.
  • Audio transcriptions are not yet available for integrated videos.
  • Subtitles are only available for some integrated videos.
  • Integrated documents, such as PDFs, are not always provided in handicapped accessible form.
  • The colour contrast of certain buttons is occasionally insufficient.
  • The website does not offer content in sign language.
  • Words and sentences in other languages are seldom designated as such.
  • The integrated campus map has not yet been supplemented with a text version.
  • The position of the keyboard focus is not always apparent.
  • In some cases, moving content (sliders) cannot be disabled.
  • Non-handicapped accessible content exempted from legal provisions.

The following content is not handicapped accessible as it is explicitly exempted from compliance in accordance with § 4 BITVNRW in conjunction with Art. 1 (4) of the EU Directive 2016/2102:

  • File downloads created before 23 Sep. 2018 which are not required for current legal procedures or active administrative processes
  • Audio/video files posted before 23 Sep. 2020
  • Live audio or video streaming
  • Content and documents created by third parties, as these lie beyond the scope of responsibility of the University of Münster and are neither financed nor developed by the University of Münster
  • Intranet areas which have not been extensively modified since 23 Sep. 2019
  • Archival areas which have not been updated since 23 Sep. 2019. These can include old research projects which include information for documentation purposes only.



If you discover content on our website which does not (fully) comply with the handicapped accessibility requirements, you can inform the online editors of the University of Münster and request information on content which is exempted from the EU Directive. We kindly ask you to use our Feedback form [en].
In the subject line, please type the keyword “Barrierefreiheit” (handicapped accessibility), and in your message, be sure to include the corresponding URL so that we can locate the content to which you refer. We will work to resolve the matter, either by:

  • fixing the problem
  • motifying the responsible office/department
  • providing information on alternative methods of usage


Enforcement procedures

If you do not receive a satisfactory response to your inquiry on handicapped accessibility within six weeks, you can obtain the services of the Ombuds Office for Accessible Information Technology. The ombuds office is managed by the Representative for the Interests of the Disabled in accordance with § 11 of the NRW Law for Equal Access for Handicapped Persons. If you enlist the services of an ombudsperson, please fill out the corresponding application form and send it via email to the ombuds office.

Ombudsstelle für barrierefreie Informationstechnik des
Landes Nordrhein-Westfalen bei der Landesbeauftragten
für Menschen mit Behinderungen
Fürstenwall 25
40219 Düsseldorf


Further information on studying with a disability at the University of Münster

The Disability and Access Resource Centre provides students and instructors at the University of Münster with the following services:

  • technical support during one’s studies
  • accessibility to Uni Münster buildings
  • handicapped accessible teaching and learning materials
  • consultation on handicapped accessible academic and teaching organisation


Disability and Access Resource Centre
Tobias Grunwald
Tel.: +49 251 83-22015