Exchange

Retrieving Exchange mails:

You can access Exchange via Outlook or via the browser at owa.wwu.de.

Important notes:

- The prerequisite is that your computer is connected to the university network or the Internet
- Do NOT enter the Exchange mail address as the contact address, but your standard mail address. Mails sent to the default mail address will be forwarded to Exchange.

Further information can be found here.

  • Configure Exchange

    Step 1

    When using Outlook for the first time:
    When starting Outlook, a wizard appears to set up the e-mail account (see step 2)

    If Outlook is already in use:
    Start the wizard by clicking on “File” in Outlook and then on “Add account” (See images on the left).
    The wizard for setting up the e-mail account will then start. 

    Step 1
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    When using Outlook for the first time: When Outlook is started, a wizard appears to set up the e-mail account.
    If Outlook is already in use:
    Start the wizard by clicking on “File” in Outlook and then on “Add account”.
    Select the “Email account” option.
    Enter your Exchange e-mail address in the window. (This is usually IhreUni-Kennung@exchange.wwu.de; if you have changed your main email name in the IT portal, enter Haupt-E-Mail-Name@exchange.wwu.de).
    Then click on “Connect”.

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    Step 3

    Select “Exchange” in the window.

    A new window will then open. Enter the university password or the password for the account there. Check the box “Save login data”. If the e-mail address does not match yours, select “More options” and then “Use another user account”. Enter the correct e-mail address and the corresponding password.

    Your mailbox is now connected to Exchange!

    Step 3
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    Step 4

    A new window will then open. Enter the university password or the password for the account there. 

    IMPORTANT: Do you have or want to integrate several accounts with Outlook? Make sure that the e-mail addresses framed in red in the picture on the left match. The address in “Connect to user id@exchange.wwu.de” is the e-mail address to which you want to connect. The second address is the associated account. If this does not match, you can select other login information under “More options” and then enter the correct account.

    Your mailbox is now connected to Exchange!

    Note

    During integration, you may be asked for your cache settings. This allows you to view and edit received emails offline. We recommend setting the cache to one year.
    If this prompt does not appear, go to “File” > “Account settings”, select your Exchange account and click on “Change”. Activate the checkbox and set the slider to “1 year”. Close the window with “Next”.
    Then restart Outlook.

    Note
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