The seminar provides a step by step reflection of the whole conflict process. During the seminar the students review all steps of the conflict process and conflict management. The students will have a closer look on the genesis, development and arbitration of conflicts. In the final seminar phase the theoretical knowledge will be transferred to practice by the example of lifelike conflict simulations.
Key issues of the seminar are:
- general principles of conflicts
- escalation and de-escalation
- conflict analysis and exploratory meetings
- conflict factors and conflict multiplier
- conflict types and conflict intervention
- conflict management methods (non-violent communication, Harvard-Model, mediation)
- Lehrende/r: Marc Stallony
Semester: SoSe 2019