Contact Persons

  • ZIVline (Service Hotline)

    Topics: general questions
    Service hours: Mon-Fri, 08.00 am-05.00 pm
    Phone: 0251 83-31600
    E-Mail: ziv@uni-muenster.de

  • Service Desk

    Topics: printing service, manual sale
    Service hours: Mon-Fri, 08.00 am-12.00 pm and 01.00 pm-04.00 pm
    Phone: 0251 83-31700
    E-Mail: ziv@uni-muenster.de
    Address: Einsteinstr. 60

  • User Support

    Topics: personal support for PC problems

    ZIV Office
    Service hours (semester): Mon-Fri, 10.00 am-05.00 pm
    Service hours (semester break): Mon-Fri, 10.00 am-01.00 pm and 02.00 pm-07.00 pm
    Phone: 0251 83-31900
    Address: Einsteinstr. 60

    ULB Office
    Service hours: Mon-Fri, 01.00 pm-04.00 pm
    Phone: 0251 83-31900
    Address: Krummer Timpen 3 (Room DigiLAB)

    Bispinghof Office
    Service hours: Mon-Fri, 12.00 am-01.00 pm
    Phone: 0251 83-31900
    Address: Bispinghof 2 (Building B, Room 6)

  • Identity Management

    Topics: user accounts, group affiliation
    Service hours: Mon-Fri, 10.00 am-12.00 pm
    Phone: 0251 83-31100
    E-Mail: zivben@uni-muenster.de

  • Media and Phone Service

    Topics: phone incidents, event technics, beamer lending
    Service hours: Mon-Fri, 08.00 am-04.30 pm
    Phone: 0251 83-31111
    E-Mail: km@uni-muenster.de

    Topics: business mobile phones
    Service hours: Tue 08.00 am-10.00 am, Thu 07.30 am-02.00 pm
    Phone: 0251 83-31111
    E-Mail:  mobile@wwu.de

  • Software Support

    Topics: help with the use of software (Word, PowerPoint, Excel, InDesign, Photoshop, Dreamweaver, OpenOffice, Prezi, Citavi)
    Service hours: Mon, Thu, 10.00 am-04.00 pm
    Phone: 0251 83-31682
    E-Mail: ziv.softwareberatung@uni-muenster.de

  • Network Service

    Topics: network administration
    Service hours: Mon-Fri, 08.00 am-03.30 pm
    Phone: 0251 83-31400
    E-Mail: nic@uni-muenster.de

    Topics: network incidents
    Service hours: Mon-Fri, 08.00 am-04.30 pm
    Phone: 0251 83-31500
    E-Mail: noc@uni-muenster.de

    Topics: on-call-service for employees in case of massive network incidents
    Service hours: Mon-Fri, 04.30pm-08.00 am; weekend/ holidays, 12.00am-12.00am
    Phone: 0251 83-45907

  • Servicepoint Film

    Topics: media competence mediation, help for self-help & initial support in the implementation of university audiovisual communication concerns
    Phone: 0251 83-29440
    E-Mail: spfilm@uni-muenster.de
    Address: Scharnhorststr. 100

  • Servicepoint Photo/Scanning

    Topics: dia scanning, photography
    Service hours: Mon-Fri, 10.00 am-05.00 pm
    Phone: 0251 83-31900
    E-Mail: ziv@uni-muenster.de
    Address: Einsteinstr. 60 (Room 103)