Dr. Bettina Distel

• 2023
• 2022
• 2021
• 2020
• 2019
• 2018
• 2017
• 2016
• 2014

2023

• Distel, Bettina; Plattfaut, Ralf; Kregel, Ingo. 2023. ‘How business process management culture supports digital innovation: a quantitative assessment.’ Business Process Management Journal 29, No. 5: 1352–1385. doi: 10.1108/BPMJ-12-2022-0637.
• Distel, Bettina; Lindgren, Ida. 2023. ‘A matter of perspective: Conceptualizing the role of citizens in E-government based on value positions.’ Government Information Quarterly 40, No. 4. doi: 10.1016/j.giq.2023.101837.

2022

Research Articles (Journals)

• Distel, Bettina; Koelmann, Holger; Plattfaut, Ralf; Becker, Jörg. 2022. ‘Watch who you trust! A structured literature review to build a typology of e-government risks.’ Information Systems and e-Business Management online first. doi: 10.1007/S10257-022-00573-4.
• Distel Bettina. 2022. „Digitalwüste Deutschland? Digitalisierungsstand im internationalen Vergleich.“ Aus Politik und Zeitgeschichte 10-11/2022: 49–54.
• Kregel I, Distel B, Coners A. 2022. ‘Business Process Management Culture in Public Administration and Its Determinants.’ Business & Information Systems Engineering 64, No. 2: 201–221. doi: 10.1007/s12599-021-00713-z.

Research Articles in Digital Collections (Conferences)

• Vebrova, Michaela; Petrosyan, Lusine; Volkmer, Lucas Alexander; Distel, Bettina. 2022. ‘Design Principles for Online Platforms Fostering Deliberative Political Discourse.’ Contributed to the 17th International Conference on Wirtschaftsinformatik, Nürnberg.

Research Article (Book Contributions)

• Distel B, Koelmann H. 2022. „Vertrauensmanagement in Kommunen zur nachhaltigen Verwaltungsdigitalisierung.“ In Die innovative Kommune. Mindset, Konzepte, Ideen und Praxisbeispiele zukunftsorientierter Städte, Gemeinden und Landkreise, herausgegeben von Habbel Franz-Reinhard, Robers Diane, Stember Jürgen, 113–123. 1^st Ed. Wiesbaden: Gabler Verlag. doi: 10.1007/978-3-658-35675-0_8.

2021

Books (Monographs)

• Halsbenning Sebastian, Scholta Hendrik, Distel Bettina. 2021. Weniger ist manchmal mehr: Dienstleistungen und Anforderungen für einen No-Stop-Shop. Berlin: NEGZ. doi: 10.30418/2626-6032.2021.22.

Articles

Research Articles in Digital Collections (Conferences)

• Halsbenning Sebastian, Niemann Marco, Distel Bettina, Becker Jörg. 2021. ‘Playing (Government) Seriously: Design Principles for E-Government Simulation Game Platforms.’ Contributed to the 16. Internationale Tagung Wirtschaftsinformatik (WI 2021), Essen. doi: 10.1007/978-3-030-86800-0_6.

Research Article (Book Contributions)

• Hendriks F, Distel B, Engelke K. M., Westmattelmann D, Wintterlin F. 2021. ‘Methodological and Practical Challenges of Interdisciplinary Trust Research.’ In Trust and Communication. Findings and Implications of Trust Research, edited by Blöbaum B, 29–57. Springer VDI Verlag. doi: 10.1007/978-3-030-72945-5_2.
• Distel B, Koelmann H, Schmolke F, Becker J. 2021. ‘The Role of Trust for Citizens' Adoption of Public E-Services.’ In Trust and Communication. Findings and Implications of Trust Research, edited by Blöbaum B, 163–184. Springer VDI Verlag. doi: 10.1007/978-3-030-72945-5_8.

Working Papers

• Distel B, Engelke K. M., Querfurth S. 2021. Trusting me, Trusting you - Trusting Technology? A Multidisciplinary Analysis to Uncover the Status Quo of Research on Trust in Technology ERCIS Working Papers, No. 35. Münster: Selbstverlag / Eigenverlag / Self-publishing , 2021.
• Distel B, Engelke K. M., Querfurth, S. 2021. Trusting me, Trusting you - Trusting Technology? A Multidisciplinary Analysis to Uncover the Status Quo of Research on Trust in Technology ERCIS Working Papers, No. 35, 2021.
• Becker, Jörg; Distel, Bettina; Grundmann, Matthias; Hupperich, Thomas; Kersting, Norbert; Löschel, Andreas; Parreira do Amaral, Marcelo; Scholta, Hendrik. 2021. Challenges and Potentials of Digitalisation for Small and Mid-sized Towns: Proposition of a Transdisciplinary Research Agenda Working Papers, No. 36. Münster: European Research Center for Information Systems, 2021.

2020

Books (Monographs)

• Distel, B, Hofmann, S, Madsen, C. 2020. Nationale E-Government-Strategien: Deutschland und Dänemark im Vergleich. Berlin: Nationales E-Government Kompetenzzentrum e.V. doi: 10.30418/2626­6032.2020.11.
• Halsbenning Sebastian, Scholta Hendrik, Distel Bettina. 2020. Quo vadis, Civis? Entwicklung einer Citizen Journey für eine nachfrageorientierte Dienstleistungsentwicklung im öffentlichen Sektor. Berlin: NEGZ. doi: 10.30418/2626-6032.2020.13.
• Ogonek Nadine, Distel Bettina, Hofmann Sara. 2020. Kompetenzvermittlung im öffentlichen Sektor neu gedacht. Berlin: Selbstverlag / Eigenverlag / Self-publishing . doi: 10.30418/2626-6032.2020.11.

Articles

Research Articles (Journals)

• Distel, B. 2020. ‘Assessing Citizens' Non-Adoption of Public E-Services in Germany.’ Information Polity 2020, No. 25:3: 339–360. doi: 10.3233/IP-190214.

Research Articles in Edited Proceedings (Conferences)

• Hofmann S, Madsen C, Distel B. 2020. ‘Developing an Analytical Framework for Analyzing and Comparing National E-Government Strategies.’ In International Conference on Electronic Government, edited by Viale, P. G., Janssen, M., Lee, H., Lindgren, I., Rodríguez, B. M., Scholl, H., Zuiderwijk, A., 15–28.: Springer. doi: 10.1007/978-3-030-57599-1_2.
• Scholta Hendrik, Halsbenning Sebastian, Distel Bettina, Becker Jörg. 2020. ‘Walking a Mile in Their Shoes—A Citizen Journey to Explore Public Service Delivery from the Citizen Perspective.’ In Electronic Government: 19th IFIP WG 8.5 International Conference, EGOV 2020, Linköping, Sweden, August 31 – September 2, 2020, Proceedings, edited by Viale Pereira, Gabriela; Janssen, Marijn; Lee, Habin; Lindgren, Ida; Rodríguez Bolívar, Manuel Pedro; Scholl, Hans Jochen; Zuiderwijk, Anneke, 164–178. Cham: Springer. doi: 10.1007/978-3-030-57599-1_13.

2019

• Distel B, Lindgren I. 2019. ‘Who Are the Users of Digital Public Services? A Critical reflection on Differences in the Treatment of Citizens as 'Users' in e-government Research.’ In Electronic Participation, edited by Panagiotopoulos P, Edelmann N, Glassey O, Misuraca G, Parycek P, Lampoltshammer T, Re B, 117–129. Cham: Springer. doi: 10.1007/978-3-030-27397-2.
• Distel B, Ogonek N, Becker J. 2019. ‘eGovernment competences revisited – A literature review on necessary competences in a digitalized public sector.’ Contributed to the Wirtschaftsinformatik, Siegen.
• Ogonek N, Distel B, Becker J. 2019. ‘Let's Play ... eGovernment! A Simulation Game for Competence Development among Public Administration Students.’ Contributed to the 52nd Hawaii International Conference on System Sciences (HICSS), Hawaii, USA.

2018

Books (Monographs)

• Ogonek, N, Distel, B, Ben Rehouma, M, Hofmann, S, Räckers, M. 2018. Digitalisierungsverständnis von Führungskräften. Berlin: Nationales E-Government Kompetenzzentrum e.V.

Articles

Research Articles (Journals)

• Distel B. 2018. ‘Bringing Light into the Shadows. A Qualitative Interview Study on Citizens' Non-Adoption of E-Government.’ Electronic Journal of E-Government 16, No. 2: 98–105.

Research Articles in Edited Proceedings (Conferences)

• Distel B, Becker J. 2018. ‘A Long and Winding Road? Analyzing E-Government Website Maturity in Germany.’ In Tagungsband Multikonferenz Wirtschaftsinformatik 2018, edited by Drews P, Funk B, Niemeyer P, Xie L, 621–632. Lüneburg.

Theses (Doctoral or Postdoctoral)

• Distel Bettina. 2018. Explaining Citizens' Non-Adoption and Adoption of E-Government in Germany Dissertation thesis, Westfälische Wilhelms-Universität Münster.

2017

• Distel Bettina, Becker Jörg. 2017. ‘All Citizens Are the Same, Aren’t They? – Developing an E-government User Typology.’ In Electronic Government. 16th IFIP WG 8.5 International Conference, EGOV 2017, St. Petersburg, Russia, September 4-7, 2017, Proceedings., edited by Janssen M, Axelsson K, Glassey O, Klievink B, Krimmer R, Lindgren I, Parycek P, Scholl H J, Trutnev D, 336–350. Cham: Springer Nature. doi: 10.1007/978-3-319-64677-0.

2016

Articles

Research Articles in Edited Proceedings (Conferences)

• Distel Bettina. 2016. „Die Einführung der elektronischen Akte in Deutschland. Richtlinien und Verfahren am Beispiel von drei Bundesländern.“ In Digitale Transformation: Methoden, Kompetenzen und Technologien für die Verwaltung, herausgegeben von Rätz Detlev, Breidung Michael, Lück-Schneider Dagmar, Kaiser Siegfried, Schweighofer Erich, 113–124.

Research Article (Book Contributions)

• Öksüz A, Walter N, Distel B, Räckers M, Becker J. 2016. ‘Trust in the Information Systems Discipline.’ In Trust and Communication in a Digitized World. Models and Concepts of Trust Research, edited by Blöbaum, B, 205–223. 1^st Ed. Springer International Publishing. doi: 10.1007/978-3-319-28059-2.

Research Articles in Digital Collections

• Distel Bettina, Ogonek Nadine. 2016. To Adopt or Not To Adopt: A Literature Review on Barriers to Citizens' Adoption of E-Government Services AIS Electronic Library.

2014

• Walter N, Öksüz A, Compeau D, Vogl R, Rudolph D, Distel B, Becker J. 2014. ‘Sync&Share North Rhine-Westphalia.’ Contributed to the 22nd European Conference on Information Systems (ECIS 2014), Tel Aviv.